Remote Control

1. Securely connect to devices for troubleshooting and support.
2. Perform actions such as screen sharing, keyboard/mouse control, or command-line access.
3. Reduces downtime by enabling administrators to resolve issues without physical access.
   

Device Inventory

1. Provides a complete inventory of hardware and software assets.
2. Displays device details including OS version, installed applications, and compliance state.
3. Facilitates asset management and ensures accurate reporting.

Data Reconciliation with Third-Party Applications

1. Integrates with connectors for external systems such as ServiceNow, Microsoft Intune, and other ITSM or asset management tools.
2. Synchronizes and reconciles device data to maintain consistency across platforms.
3. Improves decision-making with consolidated, accurate information.

Automation with Neurons Bots

1. Automates remediation tasks and workflows.
2. Supports self-healing for common endpoint issues (e.g., clearing cache, restarting services, installing updates).
3. Enables proactive IT operations by reducing manual effort and response time.

Real-Time Predictive Visualization

1. Provides live endpoint telemetry for rapid troubleshooting.
2. Run queries such as “current logged-in users” or “patch compliance” with instant results.
3. Predictive insights help identify potential issues before they impact users.

Geolocation

1. Locate devices in real time through geolocation services.
2. Useful for security investigations, lost or stolen assets, and compliance monitoring.
3. Enhances visibility into device distribution across geographies.

Software Deployment

1. Distribute applications and updates to devices across the enterprise.
2. Supports targeted rollouts, scheduling, and version control.
3. Ensures users receive the right software securely and on time.

Risk-Based Patching

1. Prioritizes patch deployment based on risk and vulnerability scoring.
2. Integrates threat intelligence to focus on high-severity issues first.
3. Reduces attack surface and improves compliance.

Digital Employee Experience (DEX) Scores

1. Measures and tracks the quality of the end-user experience.
2. Analyzes performance data, device stability, and usability factors.
3. Provides actionable insights to improve employee productivity and satisfaction.