Installation
Installing Sepio
Before installing Sepio You can install the Sepio Platform using various deployment options and operating systems to meet your business needs. Before starting, ensure the following: You have the relevant installation files for your target deployment ...
Installing Sepio on a Virtual Appliance
This topic provides a step-by-step procedure on how to install and deploy Sepio on a virtual appliance. An OVF file is provided for use as a virtual appliance in VMware environments. You can use a pre-installed hardened virtual appliance and import ...
Uninstalling a Sepio Agent
Windows Go to Windows Control Panel ->Programs and Features ->Uninstall a program ->SepioAgent->Uninstall Navigation paths vary depending on your Windows version. Linux Run the LinuxUninstall[Deb/RH].sh script in the SepioFiles/Logs directory ...
Installing Sepio on Customer Owned Hardware and Software
When required by regulation or compliance mandate, it is possible to install Sepio Platform on-premises with or without Internet connectivity (including using air-gap). In general, there are two modes of installation that are suitable for on-premises ...
Installing a Sepio Agent
This article explains how to install and uninstall a Sepio Agent on a Host. The Sepio Agent is a security tool that provides in-depth visibility and enforces policies on assets built into and connected to the Host. The Platform Management system ...
Before Installing Sepio
You can install the Sepio Platform using various deployment options and operating systems to meet your business needs. Before starting, ensure the following: You have the relevant installation files for your target deployment model. You possess the ...
Logging in to Sepio
This article provides all the information you need to download your license and log in to Sepio, whether the software is hosted locally on your company's hardware infrastructure or in the cloud. We recommend using Google Chrome or Microsoft Edge for ...
Recent Articles
ThinkShield Firmware Assurance Release Notes v.25.02 (02-28-2024)
Component Subcomponent Release Version Availability Date · TSFA Cloud · TSFA Client · Optimization for device lookup · Events new definitions & parsing methods Refer to the Knowledge Base for more information 25.02 March 7, 2025 Base Requirements for ...
About Events and Incidents
This document provides a structured overview of key security-related incidents logged by ThinkShield Firmware Assurance. Events are categorized based on their nature, severity, and potential impact. Each event includes a brief description, its ...
Download and Installation
This article outlines the process for downloading and installing the Endpoint Sensor (EES) packages across various operating systems, including Windows, Linux, and macOS. It provides step-by-step instructions for acquiring the necessary files, ...
About Device Statuses
Status The Status refers to the platform state of a device and indicates its onboarding stage. Devices can have one of three statuses: Active: The device is fully onboarded, provisioned, and actively reporting data. Pending: The device is either ...
ThinkShield Firmware Assurance Release Notes v.24.10 (11-15-2024)
Component Subcomponent Release Version Availability Date TSFA Cloud API’s Availability for third party solutions. For more information, refer to REST API Integration. 2. Antivirus status reporting. 3. UI Enhancements a. Knowledge Base Hyperlinks ...
Popular Articles
ThinkShield Firmware Assurance Reference Documents
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Using the Dashboard
The Dashboard displays data from the entire fleet of devices through various graphs, bar charts, and visual elements, helping users quickly grasp trends and key metrics. As the landing page, it is the first interface users see when accessing the ...
About TSFA Agent UI and CLI
TSFA Agent UI ThinkShield Firmware Assurance (TSFA) is a tool based on UDC that, once installed on a device, retrieves security event logs from the device's embedded controller and uploads them to the cloud. These logs can then be viewed on a cloud ...
Creating and Managing User Groups
Grouping users is helpful for managing a large number of users - typically by geography, department, or role. Creating User Groups Navigate to User Management > User Groups. Click ✚ Create Group button. In the Add group screen, fill in the group ...
Managing Devices within TSFA
To access devices within your organization's portal, navigate to Devices Manager > Devices. Device Table The Device Table provides regular information pertaining to each device, such as Device Name and Type, Serial Number, License, etc. It also ...